What Is Kaizen?

Kaizen is a Japanese term consisting of two words, “Kai” which means, “change”, and "Zen” which means “good”. The two words together mean “Good Change”, and when translating to English it means "change for the better", but it’s commonly known as “continuous improvement". 
 It is a Japanese business philosophy that focuses on the processes, which continuously improve operations, By making small incremental changes, that over time lead to extraordinary results.

The Kaizen approach consists of 5 founding elements:

• Teamwork
• Personal Discipline
• Improved Morale
• Quality
• Suggestions for Improvement

- Everyone, Everyday: 

 Everyone is involved, all of us should share our observations, feedback, and ideas to optimize our processes, and enhance our customer experience. Whatever your role is in the company, your contribution will make a difference.